Privacy Policy

Independent Harrogate (IH) wishes to protect the privacy of our independent retailers in Harrogate and supporters and to treat the information you give us with care.

This policy explains how we collect, store and use personal information you give to us. We wish to be clear about why we need to collect your personal information and what we are going to use it for:

  • You can tell us how you would like us to keep in touch
  • We will only collect the information we need to make sure we can run IH’s activities effectively
  • We will never sell or share your personal information, or let other organisations use it for marketing
  • We will look after your personal information, and make sure it is up to date, safe and secure 

We will use the information you give us:

  • To administer activities of our group and to pursue our aims
  • To keep in touch with you and each other

We may need to make changes to this policy from time to time and it was last updated in August 2019

What information will we collect?

We may collect personal information about:

  • Name and address
  • Email address, telephone numbers and social media details
  • Details of your business
  • How you would like to hear from us
  • Interests and expertise
  • Diary details
  • Details of volunteering activity
  • Enquiries and feedback


We will do our best to keep your information up to date.  Please let us know when your details have changed.

Communications and promotion

Receiving information from IH will always be your choice.  You can also change your mind at any time, and we will keep your preferences up to date.   We may at times invite you to events or ask you for your support, but only if appropriate and in line with this privacy policy.   We will normally contact you by email or, possibly occasionally by post, unless you have told us you would not like to hear from us in one of these ways; however, you can stop either at any time by contacting

Who will have access to your material?

Normally this will be an individual who is responsible for any relevant activity.    Your information will only be accessible if it is appropriate to enable us to carry out the activity in line with this Privacy Policy.   We will never sell your personal information, or let other organisations use it for their own purposes.

We will only share your personal information where:

  • We are legally required to, or as a result of a lawful request by a governmental or law enforcement authority.
  • We have engaged a supplier or contractor to carry out services on our behalf, such as order fulfilment, sending our communications or carrying out research and analysis. 

Our website may contain links to other websites that are outside our control and are not covered by this Privacy Policy. If you access other sites using the links provided, the operators of these sites may collect information from you that will be used by them in accordance with their privacy policy, which may differ from ours.

How do we keep your information safe?

If you need a password to allow access to certain parts of our website, you must keep it safe and not share it with anyone; otherwise your personal information could be at risk.  Data that is transmitted via the internet or in email, cannot be 100% secure.   We will take every reasonable precaution to keep your information safe but it cannot be guaranteed and so please be aware that any information you do transmit to us is at your risk. Once we have received your information we will use our best effort to ensure its safety.

We will only hold your personal information for as long as reasonably necessary to carry out services and administer your relationship with us.   Typically, this will be two years after your last interaction with us, unless we are required to hold it longer for legal or taxation reasons.

How to get in touch with us

You have the right to a copy of the information we hold about you. This is called a ‘subject access request’.    If you would like to make a subject access request please contact, also see below.  You also have the right to have incorrect information corrected and the right to object to further processing of your personal information for direct marketing.  If you need help or have any questions about this policy and your rights in regarding the processing of your personal information please contact:

Independent Harrogate
c/o Nicholas Richardson

Telephone: 01423 530111
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